Shipping Policy
Shipping Policy
Thank you for shopping with ELYSIANA! Below you'll find information about our shipping process.
Processing Time
-
All orders are processed within 1–3 business days (excluding weekends and holidays).
-
You’ll receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Estimates
-
Shipping costs are calculated at checkout based on your location and selected shipping method.
-
Standard Shipping: 3–7 business days
-
Expedited Shipping (if offered): 1–3 business days
Please note: Shipping times are estimates and may vary due to carrier delays or unforeseen circumstances.
Domestic Shipping
We currently ship within the United States via [USPS, UPS, FedEx—update based on your carrier].
International Shipping (optional section—remove if not applicable)
We offer international shipping to select countries. Shipping rates and delivery times vary. Customers are responsible for any customs, duties, or taxes imposed by their country.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package online.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed to be delivered to the address provided. If your package shows as delivered but you haven't received it, please check with your local carrier or contact us at ellisannedwards69@gmail for assistance.
Address Issues
Please double-check your shipping address before placing your order. We are not responsible for delays or losses due to incorrect or incomplete addresses.